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CIS-HR Exam Practice Questions

Certified Implementation Specialist – HR Service Delivery

CIS-HR English PDF practice questions: 229 questions in source order, with options supported by the source format, answers and available explanations. Access covers this exam only. One-time payment; no automatic renewal.

Exam overview

For HR implementers configuring HR architecture, applications, Employee Center and protection of sensitive HR data.

Exam code
CIS-HR
Official exam / credential
Certified Implementation Specialist – HR Service Delivery
Exam format
Single-answer and multiple-select questions; consult the current official blueprint
Exam duration
90 minutes
Official exam questions
60 questions
Official exam languages
A complete language list could not be confirmed from the public official material. Check the provider’s booking page.

Official exam languages and practice-question file languages are listed separately. Confirm the exam version and available languages when booking with the provider.

Official sources: Provider reference
Information checked: 2026-10-20

Supported languages

  • English
  • Simplified Chinese
Try before you buy

First 20 practice questions

229 total questions

Questions follow the source order. Expand each answer to see its explanation.

Disclaimer: All questions on ExamPico are compiled from internet sources and are provided for study reference only.

Question 16

Question#16Topic1

In the HR Guided Setup Module, why are some tasks locked in the Task view?

  1. A. They require an elevated role to access.
  2. B. They are deprecated tasks that should not be completed.
  3. C. They require other tasks to be completed first.
  4. D. They require a plugin to be activated first.
Show answer

Answer

D

Question 17

Question#17Topic1

Which of the following are examples of HR application scopes? (Choose four.)

  1. A. Human Resources: COE
  2. B. Human Resources: Core
  3. C. Human Resources: Knowledge
  4. D. Human Resources: Integrations
  5. E. Human Resources: Lifecycle Events
  6. F. Human Resources: Global
  7. G. Human Resources: Service Portal
Show answer

Answer

BDEG

Question 18

Question#18Topic1

How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

  1. A. All employees will see the same information
  2. B. Client roles automatically limit what is visible to employees
  3. C. Using User Criteria
  4. D. Using HR Criteria
Show answer

Answer

D

Question 19

Question#19Topic1

If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?

  1. A. the activity must be manually closed by the HR professional
  2. B. the Lifecycle Event will be canceled
  3. C. the activity must be manually closed by the Subject person
  4. D. the activity will be skipped
Show answer

Answer

D

Question 20

Question#20Topic1

The ServiceNow SIM methodology is based around what generic methodologies?

  1. A. Waterfall and Rapid Application Development (RAD)
  2. B. Agile and Waterfall
  3. C. Prince
  4. D. Scrum and XP
Show answer

Answer

B

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